Frequently Asked Questions
What is the NDIS?
The NDIS (National Disability Insurance Scheme) is a government-funded program that provides financial support for Australians with a permanent disability. It helps individuals access the services and care they need to live independently.
Who is eligible for NDIS support?
To be eligible for the NDIS, you must be an Australian citizen or permanent resident, under the age of 65, and have a permanent disability that impacts your daily life.
What services does Daphne Home Care provide under the NDIS?
At Daphne Home Care, we offer a wide range of NDIS services, including assistance with household tasks, meal preparation, transport to appointments, social support, and personal care. Our goal is to help you live independently and comfortably in your own home.
How do I apply for NDIS funding?
To apply for NDIS funding, you will need to contact the National Disability Insurance Agency (NDIA) to discuss your eligibility and submit an application. We recommend gathering relevant medical documents and support letters to assist with the application process.
What can NDIS funding be used for?
NDIS funding can be used for a wide range of services, including personal care, support with daily activities, transport, home modifications, and more. The funding is designed to help you achieve your goals and live as independently as possible.
Can I choose my own service providers under the NDIS?
Yes, the NDIS gives you the freedom to choose your own service providers. Daphne Home Care is an NDIS-registered provider, which means we comply with all the necessary standards to offer high-quality and reliable support.
How does Daphne Home Care ensure quality support?
We are committed to delivering personalised and flexible care. Our experienced support workers are fully trained and qualified to meet your individual needs, and we work closely with you to ensure the services we provide align with your goals.
What if my needs change over time?
The NDIS is designed to be flexible, so your support plan can change as your needs evolve. We can work with you to update your care plan and ensure you continue receiving the right level of support.
How do I get started with Daphne Home Care?
Contact us, and we’ll guide you through the process. We can help you understand your NDIS plan, determine the services you need, and begin providing support in a way that works for you.
Where can I find additional NDIS resources?
For more information, you can visit the official NDIS website (www.ndis.gov.au) or contact Daphne Home Care directly. We’re always here to answer your questions and guide you through the process.